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IT Helpdesk · ROI Simulator

A Copilot Agent adapted for your IT Helpdesk? Estimate your ROI

Estimate the tickets reduced, costs saved, and time freed by deploying an AI agent for your IT helpdesk, password resets, software requests, VPN issues, and troubleshooting.

Total employees who submit IT support requests
How many IT tickets does each employee create per month on average?
Average cost to resolve one IT ticket (industry average: 15-25 EUR)
L1 requests automatable by AI, typically 20-40% (password resets, FAQs, status checks)
Time from ticket creation to first response
Your estimated savings
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Tickets eliminated / month
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EUR saved / month
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Hours saved / month
Cumulative savings over 5 years
Book a demo to go further
On average, an IT helpdesk chatbot reduces support requests and ticket creation by 30%. This average is based on 10+ clients who activated an IT Helpdesk agent representing over 10,000 total users.
Why Automate

What an AI IT Helpdesk Agent handles

AI Desk Pro deflects the most repetitive L1 tickets, so your IT team can focus on complex issues.

Password resets
Automated password reset workflows directly in Microsoft Teams, no ticket needed
Software requests
Software installation guides, license checks, and request routing, instant self-service
Connectivity issues
VPN setup, Wi-Fi troubleshooting, network diagnostics, guided resolution steps
IT FAQ & policies
Security policies, BYOD rules, approved tools, employees get instant accurate answers 24/7
FAQ

Frequently asked questions about IT ROI

These estimates are based on averages from 10+ Witivio client deployments representing over 10,000 users. Actual results vary depending on your organization's ticket complexity, knowledge base quality, and user adoption. On average, clients see a 30% reduction in L1 tickets within 60 days.

AI Desk Pro excels at L1 requests: password resets, software installation guides, VPN/connectivity troubleshooting, printer setup, account access, IT policy questions, and hardware request routing. Complex L2/L3 issues are automatically escalated to your IT team with full context.

AI Desk Pro deploys in your Microsoft Teams environment in days, not months. A typical IT helpdesk agent is live within 2-4 weeks including knowledge base configuration, integration setup, and pilot testing with a user group.

Ready to reduce IT tickets by 30%?

AI Desk Pro deploys in your Microsoft Teams environment in days. From 5 EUR/user/month.

Book a demo Discover AI Desk Pro