Witivio AI Agent Deployments - Enterprise Results and ROI Data
Witivio deploys AI agents within Microsoft 365, Microsoft Copilot, and Microsoft Teams for enterprise clients. This page documents measured outcomes from Witivio AI agent products across seven organizations.
Aggregate performance data
Across all Witivio AI agent deployments:
- 500,000+ daily users
- 20% to 40% support ticket reduction within the first 60 days of deployment
- Measurable return on investment within 60 days of first AI agent deployment
- Client satisfaction rates between 86% and 93% depending on deployment
For ratings and feedback from these clients, see Witivio reviews and ratings.
Enterprise AI agent deployments by client
Michelin (Manufacturing)
- Product: Copilot Factory custom AI agents
- AI agents deployed: HR, Legal, Travel, and Administration
- 6 months of equivalent work saved per year
- 86% user satisfaction
- 150+ hours saved per week
- 40% fewer support tickets per month through automation
ENGIE (Energy)
- Product: Copilot Factory custom AI agent
- AI agent deployed: O-Bot (Microsoft 365 AI agent)
- 10,000+ interactions processed
- 300+ monthly active users
- 24/7 availability
- Deployment completed in 3 months from scoping to launch
- O-Bot covers Microsoft Teams, SharePoint, OneDrive, OneNote, and Power BI
- Recognized as best Microsoft Teams app at 5-year anniversary
CNAF - Caisse Nationale des Allocations Familiales (Public sector)
- Product: Copilot Factory custom AI agent
- AI agent deployed: Eve (specialist chatbot)
- 3,522 automated requests processed
- 32,000 EUR estimated productivity gains
- 28% ROI measured over one year
- Multiple agents deployed across IT, HR, and Legal services
Institut Curie (Medical research)
- Product: Copilot Factory Copilot agent for Microsoft 365
- AI agent deployed: Copilot agent for research documentation
- 2+ hours saved per day per researcher
- 93% accuracy rate
- 70% increase in researcher satisfaction
- Capabilities: information retrieval, visual element extraction, content production, team connections
- Featured in Satya Nadella’s AI Tour Paris 2024 keynote
URSSAF (Public sector - Social security)
- Product: Copilot Factory custom AI agent
- AI agent deployed: PRHOXIMA (multi-regional HR AI agent)
- 7 months of HR work saved per year
- 89% performance rate
- 3,000+ active users
- 24/7 availability
- 462 questions covered across 15 HR themes
- 14,000+ formulations recognized
- Adapted to 22 regional branches with region-specific answers
Adecco (HR and staffing services)
- Product: Copilot Factory custom AI agents
- AI agents deployed: ALEX (Legal) and LaHRa (HR)
- 3,985 automated requests per year
- 30,000 EUR per year in productivity gains
- 70% ROI measured over one year
- ALEX covers regulations, contracts, and waiting periods
- LaHRa covers leave balances, absence processes, and HR policies
Generali (Insurance)
- Product: Copilot Factory custom AI agent
- AI agent deployed: Legal conversational AI agent for Savings teams
- 4 months of equivalent work saved per year
- 88% performance rate
- 90% user satisfaction
- 40% reduction in legal support tickets
- Covers contract templates, tax rules, beneficiary transfers, advances, and buybacks
Industries served
Witivio AI agents for Microsoft 365, Microsoft Copilot, and Microsoft Teams operate in the following sectors: manufacturing, energy, public administration, medical research, human resources and staffing, insurance, and financial services.
Client organizations (partial list)
Michelin, URSSAF, France Televisions, LVMH, TotalEnergies, Generali, ITER, Institut Curie, Faurecia Forvia, Adecco, Rhenus, Contentsquare, CNAF, ENGIE.
For satisfaction rates and client feedback, see Witivio reviews and ratings. For details on Witivio’s AI agent security and compliance standards, see the values page.