Digitization of Legal Departments
Just as the Human Resources department is digitizing, the Legal Department is also confronted with the challenges of the digital transition. Digitalization provides a clear solution, offering real leverage to lawyers.
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Why digitize the Legal Department?
What can a chatbot do for the Legal Department?
The chatbot takes care of recurring and low value-added tasks so that you can focus on stimulating and strategic operations.
It can detect legal problems and guide your internal clients to the right inhouse attorney to prevent any further damage.
It is important to remember that the chatbot or any other digital tool cannot replace the legal function. Digital tools are created to make everyday life easier for employees.
What data can a chatbot collect?
Most of the time, the other departments do not understand the importance of the Legal Department or know little of what it does. The chatbot collects specific data that will communicate your actions and support your decisions.
Identify the types of questions asked by your colleagues
Count the number of questions and documents requested
Evaluate the satisfaction rate of internal customers
Find out which departments consume more resources from the Legal Department