Annual billing, no setup fee.
See pricing →Check your eligibility for the Jumpstart programme.
Check my eligibility →The guide to frame a first project.
Read the guide →The detail plan by plan, from Starter to Enterprise.
See the table →Passwords, access, hardware: solved in Teams, escalated otherwise.
See the use case → HR SupportPayroll, leave, onboardingAnswers tailored to each employee profile.
See the use case → Finance SupportExpenses and suppliersInvoice status, purchasing process, follow ups.
See the use case → They use itURSSAF, France Télévisions, CNAFWitivio AI agents for thousands of staff and employees.
Read the customer stories →Three per-user plans, available from 10 users, with volume tiers from 51 users and a usage-based offer above 500 users.
30 minutes with a Witivio expert, in English or French, no commitment.
Pick your tier and billing period. All prices are in euros, excl. VAT, per user.
For a small business launching a first agent on a focused scope.
€138 excl. VAT / user / year
that is €11.50 excl. VAT per user and per month
Request a quoteFor a mid-sized company rolling out across a department, with full analytics.
€180 excl. VAT / user / year
that is €15 excl. VAT per user and per month
Book a demo →Trusted websites, export and logs, user profiles, Push Communication. Third-party tool connector: custom quote.
For multi-department organizations that need escalation and priority support.
Custom quote
Scope, volumes and support level are defined with your Witivio account manager.
Talk to an expertSandbox test agent, trusted websites, export and logs, user profiles, Push Communication. Third-party tool connector: custom quote.
Unlimited messages on every per-user plan. Annual commitment, preferential rate on a three-year term.
Indicative prices, subject to change depending on currency and commitment length. Discount on a 3-year commitment.
Feature by feature, exactly as it appears in the contract.
| Feature | Starter | Premium | Platinium |
|---|---|---|---|
| Questions and answers (FAQ) | Included | Included | Included |
| Prompt gallery (conversation starters) | Included | Included | Included |
| Actions bar | Included | Included | Included |
| Agent customization (instructions, identity) | Included | Included | Included |
| Local documents | Included | Included | Included |
| Agent administration | Included | Included | Included |
| Administrator rights management | Included | Included | Included |
| Microsoft Entra ID single sign-on | Included | Included | Included |
| Dashboard (usage metrics) | Not included | Included | Included |
| Conversation history | Not included | Included | Included |
| Webchat | Not included | Included | Included |
| SharePoint libraries | Not included | Included | Included |
| Feedback and related actions | Not included | Included | Included |
| Escalation to a human agent | Not included | Not included | Included |
| SharePoint pages | Not included | Not included | Included |
| Trusted websites (targeted search) | Not included | Add-on | Add-on |
| Sandbox agent (test environment) | Not included | Not included | Add-on |
| Support | Not included | Standard | Premium |
| Export and logs | Not included | Add-on | Add-on |
| Third-party tool connector | Not included | Custom quote | Custom quote |
| User profiles | Not included | Add-on | Add-on |
| Push Communication | Not included | Add-on | Add-on |
| Documents included | 10 | 25 | 50 |
Every feature is described in detail on the Features page.
Above 500 users, AI Desk Pro moves to a usage-based plan. Billing follows actual consumption, messages, indexed pages and documents, and a single pool is shared across all users. This model simplifies reporting, capacity management and invoicing for large organizations.
Pricing starts at €5.50 excl. VAT per user and per month depending on volume.
Request a usage-based proposalIncluded depending on your contract, or available separately.
Environment creation, base configuration, integration with Microsoft Teams and SharePoint, access checks.
Configuration of your first agents, import of your first documents, feature walkthrough for administrators.
Tailored sessions for administrators and key users in HR, IT and management: knowledge bases, configuration, reporting.
Regular reviews, best practices, agent tuning and training for your internal champions. Included in support plans with a CSM.
Priority use cases, available knowledge sources, success metrics and the scope of the first agent.
Content import, instructions, questions and answers, tests with a pilot group and tuning of the relevance threshold.
Publication in Microsoft Teams, internal communication, administrator training and the first review of your metrics.
That is 4 to 6 weeks to production, as observed with our customers.
Two possible channels, depending on your Microsoft commitments and your procurement rules.
Use case framing, enterprise quote, preferential rate on a three-year commitment and access to the usage-based offer. This is the main channel for AI Desk Pro.
Talk to sales →Private offer on the Azure marketplace, eligible against your MACC commitment, to be confirmed with your Witivio contact.
Public purchasing through UGAP, the French public procurement channel, also to be confirmed.
Enter your number of users and your monthly request volume: the Witivio ROI calculator estimates the time saved and compares it with the license cost.
A document is a file you upload, PDF, Word or PowerPoint, or connect through SharePoint. Each document counts for up to 20 pages. Beyond that, it counts as an additional document: a 45-page file counts as 3 documents.
On per-user plans, messages are unlimited. On the usage-based offer, every message exchanged, question or answer, is one consumption unit. Units are counted monthly and do not roll over from one month to the next.
Capacity resets every month. There is no service interruption if you exceed it occasionally. Administrators receive an alert at 80% of consumption, then decide whether to allow the overage or order a capacity add-on, billed pro rata for the remaining contract term.
An add-on is an option that increases your capacity, pages or documents, or unlocks an advanced feature: detailed export and logs, Push Communication, user profiles, a specific integration. It is billed for the contract term or pro rata for the remaining term.
No. AI Desk Pro works with a standard Microsoft 365 tenant and the Microsoft Teams app. Users must be member accounts of the tenant, guest accounts are not supported.
Yes. Moving to a higher plan or adding an add-on takes effect the month after the order, pro rata for the remaining contract term. Your account manager adjusts the contract without restarting the project.
Setup, onboarding, training and Customer Success Management are offered depending on your contract or separately. Your account manager defines the right scope with you, based on your organization and the number of agents you plan to run.
The recurring cost comes down to the per-user license, any add-ons and the time your teams spend keeping content up to date. Because the platform is no-code, you have no development work and no application maintenance to plan for.
Per-user plans start at the 10 to 50 user tier, which matches a first team or a first department in a small business. You can start on that scope and expand later: the tier change applies the following month, prorated to the remaining contract term.
Hosted on Azure Europe
Continue your evaluation with the pages that matter most to your project.
AI Desk Pro