Case Study · Energy · Research

AI for Nuclear Fusion

ITER is one of the world's most ambitious scientific projects. Piloted from France and involving 35 countries, ITER deployed next-generation AI solutions integrated into Microsoft 365 to support its 3,000 collaborators spread across multiple continents. Co-built between ITER teams, Microsoft, and Witivio AI experts.

90%Accuracy

12Months saved/year

35K+Documents indexed

The Challenge

A global scientific project with titanic document challenges

With 3,000 collaborators spread across 35 countries, ITER needed to guarantee instant access to millions of technical documents in a multilingual and highly specialized environment.

3,000 collaborators, 35 countries

A massive global scientific project needing instant access to millions of technical documents (PDFs, norms, specifications) across multiple continents and languages.

Titanic document challenges

Engineers spending hours searching through scientific and contractual documents. Knowledge scattered across systems, in a multilingual environment (EN/FR).

The Solution

An evolving, secure, and sovereign AI agent

A tool co-built between ITER teams, Microsoft, and Witivio AI experts, aligned with the European digital sovereignty doctrine.

Technical document access

The agent navigates millions of scientific and contractual documents in seconds, offering rapid, precise access to critical information.

Complex technical answers

A semantic search engine that extracts precise, relevant passages even in highly specialized contexts.

New employee onboarding

Personalized guides for faster, more efficient integration of newcomers into a complex scientific environment.

Process automation

Automates access requests, HR/IT forms, reducing the administrative burden on operational teams.

Multilingual environment

Works in English and French, providing a 24/7 experience in a multicultural and international setting.

Results

Measurable performance

90%

Average accuracy

Thanks to intelligent indexing of technical and scientific knowledge bases.

+12

Months of work saved/year

By automating recurring tasks related to information access.

70%

Immediate adoption

Engineers praise the availability and reliability of the tool in their daily work.

+20,000

Documents accessed/month

What multiple human archivists couldn't accomplish manually.

Key Benefits

Tangible daily impact

Reduced cognitive load

Centralizes information and lets teams focus on the essentials of their scientific mission.

Secured procedures

Answers based on validated documents, avoiding misinterpretation in a critical context.

Productivity gains

Less time searching, more time innovating to advance the nuclear fusion project.

Request traceability

Each question enriches a base that improves internal processes and knowledge capitalization.

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