O-Bot is ENGIE's intelligent AI Agent, deployed in Microsoft Teams and tasked with supporting the company's digital transformation. This virtual assistant has over 300 active users every month and offers the advantage of being available 24/7.
After asking their employees about their real needs in their day-to-day work, ENGIE realised that the same comments kept coming up.
Launched at the beginning of 2020, ENGIE partnered with Witivio to design and deploy O-Bot, a single always-available point of access to guide employees.
This approach was formally recognized by Microsoft, with O-Bot awarded "Best Microsoft Teams app" during the 5-year anniversary of Microsoft Teams.
No more searching for information across different menus: just click on O-Bot, ask your question, and get the answer with guided tutorials.
"Used by more than 270 million people worldwide, this is a meaningful consecration, which motivates us and pushes us to innovate more, and accelerate the daily transformation of ENGIE employees. My first thanks obviously go to the Witivio teams, who have been very professional, attentive to the needs but above all benevolent."
Talk to a Witivio expert to discover how to deploy AI agents in your organization, from scoping to adoption and governance.
