Request a demo
Request a demo
Copilot Factory: Enterprise AI agent design, governance & scale

Custom Copilot Agents,
Governed and Deployed
in Microsoft 365

Your European partner for Microsoft Copilot AI agents. From scoping workshops to agent governance, our Copilot Factory service guides you end-to-end toward measurable ROI with your customized AI Agent.

Book a Scoping Workshop → See Client Results
80% Copilot adoption in 90 days
+100h Saved per agent/year
10 yrs Microsoft 365 expertise
Copilot Factory — Enterprise AI agent creation, governance and scale
The Challenge

When should you call on Copilot Factory?

Copilot licenses alone don't deliver ROI. Without the right framework, organizations see low adoption, ungoverned AI usage, and no measurable impact.

Low Copilot adoption
You invested in Microsoft 365 Copilot licenses, but adoption stalls below 30%. Users don't know how to leverage it for their specific workflows, and ROI remains invisible to leadership.
Custom AI agents needed
Your business teams need AI agents connected to SAP, ServiceNow, or internal systems, but you lack the internal expertise to design and secure them on Microsoft 365.
Compliance blocks AI projects
GDPR requirements, EU/CH data residency obligations, or internal security policies are blocking your AI roadmap. You need a governance framework that satisfies compliance teams.
Governance & control over agents
Your teams are deploying agents via Copilot Studio light, but without centralized oversight. Who publishes what, which permissions, what budget, what impact: you need a control tower to stay in command at scale.
Discover our Agent 365 service
How It Works

From Idea to Production: Your 100% Custom Copilot Agent

Copilot Factory designs, builds and governs your Copilot Agent end-to-end on Microsoft Azure, then stays by your side long after launch, whatever the level of complexity: low-code, pro-code, or full-code.

Your journey with us
Stage 1
Understand
  • Map business processes end-to-end
  • Identify the highest-ROI use cases
  • Prioritize a roadmap validated by stakeholders
Deliverables
Business case, ROI model, prioritized roadmap
Stage 2
Design & Build
  • Architect the agent: data, integrations, security
  • Connect to SAP, ServiceNow, SharePoint and your systems
  • Build with the right technology for the job, below
Deliverables
Production-ready agent(s), technical documentation
Stage 3
Deploy & Govern
  • Deploy on Microsoft Azure with enterprise-grade security
  • Governance framework: prompts, data, access, budget
  • Sign-off from your CISO and DPO
Deliverables
Live agent(s) in production, governance framework, compliance sign-off
Stage 4
Support & Evolve
  • PROSCI-certified change management & champion network
  • Usage dashboards, budget tracking, ROI monitoring
  • A direct line to our team for support and new use cases
Deliverables
Adoption plan, KPI dashboard, ongoing support channel
Built the right way for your complexity
Low-code
Copilot Studio & Power Platform
Deployment speed and business team autonomy. Production in a few weeks, with governance built in from day one.
Pro-code
Agent SDK & Copilot Studio extensibility
Custom logic and deep integrations for advanced scenarios, still built on Microsoft's managed agent runtime.
Full-code
Microsoft Foundry, Semantic Kernel & Azure AI
Fully custom, orchestrated multi-agent architectures for your most complex, mission-critical scenarios.
Governance built in, not bolted on Continuous
Every agent runs on Microsoft Azure with prompt management, data classification, security policies, budget controls, and compliance monitoring, the confidence your CISO and DPO need to say yes to AI at scale.
Book a Scoping Workshop →
Proven Results

Results from our clients

Copilot Factory has helped leading enterprises deploy Copilot and AI agents with measurable business impact.

80%
Copilot adoption rate within 90 days of deployment
+100h
Saved per agent per year through workflow automation
10K+
Organizations trust Witivio's Microsoft 365 expertise
10 yrs
Of Microsoft 365 expertise, Partner of the Year

They trust Copilot Factory

Michelin France TV URSSAF LVMH TotalEnergies Generali ITER Institut Curie Adecco Rhenus
Ideal Profile

Who is Copilot Factory built for?

Copilot Factory is designed for enterprises with 2,000+ employees that are deploying Microsoft 365 Copilot and need expert guidance to maximize adoption, governance, and ROI.

  • CDOs & CIOs who need a structured Copilot rollout with measurable business outcomes and executive reporting
  • Digital Workplace Directors tasked with deploying AI agents across business units while maintaining governance and compliance
  • IT & Security teams that need a governance framework satisfying GDPR, EU/CH data residency, and internal security policies
  • Enterprises on Microsoft 365 already licensed for Copilot, Copilot Factory accelerates time-to-value from months to weeks
Why choose Copilot Factory?
vs. Avanade / Capgemini / Other
Complete framework (Design > Govern > Scale). Not a generic consulting engagement. More than a technical project, a conversational experience approach that drives adoption.
vs. Internal teams
9 years of Microsoft 365 expertise, 500K+ daily users across our platforms. We've deployed AI agents for Michelin, ITER, and Institut Curie.
vs. Waiting
Every month without a governance framework risks shadow AI usage and compliance exposure. Copilot Factory gets you to production in weeks.
Use Cases

Where Copilot Factory Delivers Impact

Every department runs on recurring, rule-based processes. We design governed AI agents around them, connected to your systems and measured on real business outcomes.

IT & Helpdesk
Enterprise-grade Copilot agents for password resets, guided diagnostics, and smart ticket routing, governed centrally across your Microsoft 365 tenant.
10,000+ interactions handled, Best Microsoft Teams App
Human Resources
Agents that answer leave, onboarding, and policy questions 24/7, deployed with the data classification an HR-sensitive rollout requires.
7 months of HR work saved, 95% adoption
Legal & Compliance
Contract search, regulatory monitoring, and risk analysis agents built to satisfy your DPO and CISO from day one.
-40% legal tickets, 88% performance
Research & Innovation
Bibliographic research, data extraction, and publication summary agents that connect research teams, with enterprise-grade access controls.
+2h/day/researcher, Microsoft AI Tour Paris keynote
Finance & Operations
Budget tracking, automated approvals, reporting, and procurement agents integrated with your ERP and governed at scale.
6 months/year saved, multi-domain agents
Your use case
Travel, procurement, supply chain, healthcare, industry. If your department runs on recurring processes, our scoping workshop finds where a governed agent pays off fastest.
10,000+ users
use our agents daily
Self-service alternative
Looking for a faster solution to deploy?
AI Desk Pro is our no-code platform for deploying AI employee support agents in Microsoft Teams. No integration project needed, operational in days, from 5EUR/user/month.
Discover AI Desk Pro
Certifications & Recognition

Certified teams to deploy your copilots and agents with confidence

Copilot Factory relies on recognized experts from the Microsoft ecosystem, capable of leading strategy, design, delivery and adoption of AI solutions.

Microsoft Marketplace certified
Partner of the Year
Microsoft AI Cloud Partner finalist
IP cosell
MACC
AI Cloud
Power Platform Certifications
Our teams have deep expertise in the Microsoft Power Platform ecosystem, supporting the design, automation and deployment of business agents at scale.
Recognized expertise through MVPs
We leverage recognized expertise in the Microsoft ecosystem, with contributions from MVP profiles bringing advanced insights on use cases, architecture and Copilot & AI best practices.
Jumpstart Ready Tier Partner
Certified and audited by Microsoft to deliver official Copilot Jumpstart engagements, co-funded support to accelerate your AI adoption at scale.
Learn about our Jumpstart Ready accreditation →
FAQ

Frequently asked questions about Copilot Factory

A scoping workshop takes 2-4 weeks. Agent design and delivery typically adds 4-8 weeks depending on complexity and integrations required. From kickoff to first agent in production, most organizations are live within 6-12 weeks. Adoption and governance are then refined continuously.

Copilot Factory engagements start from 15,000 EUR for a scoping workshop. Agent design and deployment are priced per project based on the number of agents, integrations, and complexity. We provide fixed-price proposals after the scoping phase so there are no surprises.

Witivio works with enterprises across Europe and Switzerland. Our team works from France and Switzerland in French and English to deliver your AI projects.

Every Copilot Factory engagement includes a governance framework covering prompt management, data classification, access controls, and budget monitoring. We work with your CISO and DPO to define policies that align with GDPR, internal security requirements, and industry-specific regulations.

Absolutely. Copilot Factory agents are built on Copilot Studio and Power Platform, which offer 1,000+ pre-built connectors to enterprise systems including SAP, ServiceNow, Salesforce, Workday, and custom APIs. We design the integration architecture during the scoping phase and handle the full technical implementation.

Ready to deploy Copilot with confidence?

Book a scoping workshop and get a prioritized roadmap for Copilot and AI agents in your organization. From 15,000 EUR.

Book a scoping workshop Explore all products