Expert Services for Microsoft 365 Copilot

Deploy Microsoft 365 Copilot and AI agents securely

Your enterprise-grade Copilot implementation partner in Europe, France and Switzerland. From scoping workshops to governance frameworks, Copilot Factory takes you from pilot to production with measurable ROI.

80% Copilot adoption in 90 days
+100h Saved per agent/year
10 yrs Microsoft 365 expertise
🏭
Copilot Factory
by Witivio · Your roadmap
01
Scope & Design
Use-case mapping, readiness audit, ROI projection
02
Build & Deploy
Custom agents, Copilot config, security policies, pilot rollout
03
Govern & Scale
Adoption tracking, governance framework, continuous optimization
📈
80% adoption in 90 days
Measurable ROI · GDPR compliant · EU/CH hosted
The Challenge

When should you call on Copilot Factory?

Copilot licenses alone don't deliver ROI. Without the right framework, organizations see low adoption, ungoverned AI usage, and no measurable impact.

Low Copilot adoption
You invested in Microsoft 365 Copilot licenses, but adoption stalls below 30%. Users don't know how to leverage it for their specific workflows, and ROI remains invisible to leadership.
Custom AI agents needed
Your business teams need AI agents connected to SAP, ServiceNow, or internal systems, but you lack the internal expertise to design, build, and secure them on Microsoft 365.
Compliance blocks AI projects
GDPR requirements, EU/CH data residency obligations, or internal security policies are blocking your AI roadmap. You need a governance framework that satisfies compliance teams.
Governance & control over agents
Your teams are deploying agents via Copilot Studio light, but without centralized oversight. Who publishes what, which permissions, what budget, what impact: you need a control tower to stay in command at scale.
Our Services

What Copilot Factory delivers

A complete framework, from identifying high-impact use cases to building production-grade AI agents with governance built in.

Phase 1
Scoping workshops
We identify the highest-impact use cases for Copilot and AI agents in your organization. Business process mapping, ROI projections, and a prioritized roadmap, delivered in 2-4 weeks.
Phase 2
Agent design & build
Custom AI agents built on Copilot Studio, Power Platform, and Azure. Connected to your business systems (SAP, ServiceNow, SharePoint). Production-ready, with testing and validation.
Phase 3
Adoption & change management
Training programs, champion networks, and adoption campaigns tailored to each department. We don't just deploy, we make sure people actually use Copilot effectively in their daily work.
Governance framework Continuous
Prompt management, data classification, security policies, budget controls, and compliance monitoring. A governance layer that gives your CISO and DPO confidence to say yes to AI at scale.
Technologies & Expertise

End-to-end expertise, from low-code to pro-code

Copilot Factory designs and deploys AI agents across the full Microsoft stack. We combine speed of execution, architectural robustness and governance to address both business needs and advanced integration and industrialization scenarios.

Pro-code
Advanced architectures for AI agents
We develop custom solutions with Microsoft Foundry, Agent SDK, Microsoft Azure and Semantic Kernel to build robust, orchestrated agents connected to your business systems and ready for production.
Low-code
Business acceleration with Copilot Studio & Power Platform
For use cases requiring deployment speed and team autonomy, we design agents with Copilot Studio and Power Platform. The goal: deliver value quickly while maintaining a governance, security and management framework.
Microsoft 365 Agents
Deep expertise on Agents for Microsoft 365
We help organizations design, deploy and scale Agents for Microsoft 365 to create conversational experiences that are useful, secure and genuinely adopted by employees. From simple business agents to advanced multi-source scenarios, we master enterprise-scale use cases.
Adoption & Change
PROSCI-certified change management with an AI focus
A Copilot project doesn't succeed on technology alone. Our teams integrate a PROSCI-certified change management approach, tailored to AI-specific challenges: new practices, new habits, governance, champion training and sustainable adoption across business units.
Our technology approach
We choose the right level of industrialization based on your context: low-code to accelerate, pro-code to extend, integrate, secure and scale.
Proven Results

Results from our clients

Copilot Factory has helped leading enterprises deploy Copilot and AI agents with measurable business impact.

80%
Copilot adoption rate within 90 days of deployment
+100h
Saved per agent per year through workflow automation
10K+
Organizations trust Witivio's Microsoft 365 expertise
10 yrs
Of Microsoft 365 expertise, Partner of the Year

They trust Copilot Factory

Michelin France TV URSSAF LVMH TotalEnergies Generali ITER Institut Curie Adecco Rhenus
Ideal Profile

Who is Copilot Factory built for?

Copilot Factory is designed for enterprises with 2,000+ employees that are deploying Microsoft 365 Copilot and need expert guidance to maximize adoption, governance, and ROI.

  • CDOs & CIOs who need a structured Copilot rollout with measurable business outcomes and executive reporting
  • Digital Workplace Directors tasked with deploying AI agents across business units while maintaining governance and compliance
  • IT & Security teams that need a governance framework satisfying GDPR, EU/CH data residency, and internal security policies
  • Enterprises on Microsoft 365 already licensed for Copilot, Copilot Factory accelerates time-to-value from months to weeks
Why choose Copilot Factory?
vs. Avanade / Capgemini / Other
Complete framework (Design > Build > Adopt). Not a generic consulting engagement. More than a technical project, a conversational experience approach that drives adoption.
vs. Internal teams
9 years of Microsoft 365 expertise, 500K+ daily users across our platforms. We've deployed AI agents for Michelin, ITER, and Institut Curie.
vs. Waiting
Every month without a governance framework risks shadow AI usage and compliance exposure. Copilot Factory gets you to production in weeks.
Our Approach

How does a Copilot Factory project work?

A proven 3-phase methodology, from strategic scoping to production deployment and ongoing optimization.

1
Scoping Workshop
We map your business processes, identify the highest-ROI use cases for Copilot and AI agents, and deliver a prioritized roadmap. Timeline: 2-4 weeks. Starting from 15,000 EUR.
2
Build & Deploy
We design and build custom AI agents on Copilot Studio, Power Platform, and Azure, connected to your systems (SAP, ServiceNow, SharePoint). Testing, validation, and pilot with real users.
3
Adopt & Govern
Training programs, champion networks, and a governance framework (prompts, data, security, budget). We measure adoption and ROI, and optimize continuously.
AI Governance

Deploy your AI agents with confidence

Governance is not a blocker, it's an accelerator. Copilot Factory includes a structured framework to drive adoption, secure data, and measure impact continuously.

Adoption & Change Management
Needs assessment, identification of priority use cases, and phased deployment plan. Internal champion training and adoption measurement to ensure real, lasting usage.
Needs Analysis
Audit of your Microsoft 365 environment, sensitive data mapping, and AI maturity assessment. Each agent is designed to address an identified business need, not just to add technology.
Governance & Security
Prompt management policies, data classification, access controls, and GDPR compliance. A framework that evolves with your deployment, validated by your CISO and DPO. EU/CH hosted.
Continuous Monitoring
Usage dashboards, budget tracking, and impact metrics per agent. Full visibility on what works, what needs adjusting, and the ROI generated, month after month.
Self-service alternative
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Certifications & Recognition

Certified teams to deploy your copilots and agents with confidence

Copilot Factory relies on recognized experts from the Microsoft ecosystem, capable of leading strategy, design, delivery and adoption of AI solutions.

Power Platform Certifications
Our teams have deep expertise in the Microsoft Power Platform ecosystem, supporting the design, automation and deployment of business agents at scale.
Recognized expertise through MVPs
We leverage recognized expertise in the Microsoft ecosystem, with contributions from MVP profiles bringing advanced insights on use cases, architecture and Copilot & AI best practices.
PROSCI-certified change management
Beyond technical certifications, we secure adoption with a structured transformation approach, essential for successful enterprise AI projects.
FAQ

Frequently asked questions about Copilot Factory

A scoping workshop takes 2-4 weeks. Agent design and build typically adds 4-8 weeks depending on complexity and integrations required. From kickoff to first agent in production, most organizations are live within 6-12 weeks. Adoption and governance are then refined continuously.

Copilot Factory engagements start from 15,000 EUR for a scoping workshop. Agent build and deployment are priced per project based on the number of agents, integrations, and complexity. We provide fixed-price proposals after the scoping phase so there are no surprises.

Witivio works with enterprises across Europe and Switzerland. Our team works from France and Switzerland in French and English to deliver your AI projects.

Every Copilot Factory engagement includes a governance framework covering prompt management, data classification, access controls, and budget monitoring. We work with your CISO and DPO to define policies that align with GDPR, internal security requirements, and industry-specific regulations.

Absolutely. Copilot Factory agents are built on Copilot Studio and Power Platform, which offer 1,000+ pre-built connectors to enterprise systems including SAP, ServiceNow, Salesforce, Workday, and custom APIs. We design the integration architecture during the scoping phase and handle the full technical implementation.

Ready to deploy Copilot with confidence?

Book a scoping workshop and get a prioritized roadmap for Copilot and AI agents in your organization. From 15,000 EUR.

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