AI Desk Pro is a no-code platform that lets you build and deploy specialized AI agents for IT, HR, Finance and more, directly inside Microsoft Teams and SharePoint, on your own or with help from our experts.
Internal support teams are drowning in repetitive requests while employees wait hours for answers that should take seconds.
Specialized AI agents that understand, answer, and act, deployed in your Microsoft Teams environment in weeks, not months.
AI Desk Pro delivers ROI within weeks, not months. Here's what our clients achieve.
AI Desk Pro is designed for organizations with 100 to 2,000 employees that already use Microsoft Teams and need to scale their internal support without scaling headcount.
From scoping to production in weeks, not months. A structured, proven methodology.
AI Desk Pro is built on Microsoft Azure with enterprise-grade security, your data never leaves your control.
No. AI Desk Pro connects to your existing ITSM, ServiceNow, Zendesk, Jira Service Management, Freshdesk and others, via API and Power Platform connectors. It adds an AI layer on top of your current tools without replacing them. Tickets are created, updated and resolved in your existing system.
Deployment starts with a dedicated onboarding led by Witivio experts. We configure your tenant, connect your information systems (ITSM, HRIS, knowledge base), set up governance, and train your team on the no-code platform. Once onboarded, your team can build and deploy new AI agents autonomously thanks to the no-code interface, which keeps configuration and ongoing maintenance fast and simple. For more complex agents or sensitive use cases, our experts remain available to support you, from advisory to full co-deployment. This dual model keeps the platform accessible in cost and time, while ensuring agent quality, a complex craft we master.
Typical deployment takes 4-6 weeks from kickoff to production. This includes scoping, knowledge base connection, agent configuration, testing, and a pilot phase with a subset of users before full rollout. Some organizations are live in as little as 3 weeks.
AI Desk Pro provides built-in analytics: ticket deflection rate, average resolution time, employee satisfaction scores (CSAT), and agent accuracy metrics. Most clients measure a 20-40% reduction in L1 tickets within 60 days, which translates directly to FTE cost savings and improved SLA compliance.
AI Desk Pro accesses only the knowledge sources you authorize, SharePoint sites, Confluence pages, internal documents, and ITSM data. All data is hosted on Microsoft Azure in EU or Swiss regions. Your data is never used to train AI models and never shared with third parties. Full GDPR compliance with data processing agreements included.
AI Desk Pro is priced per user per month, starting from €5/user/month. Pricing depends on the number of agents deployed, integrations needed, and organization size. Contact us for a custom quote tailored to your needs.
Book a 30-minute demo and see how AI Desk Pro can automate your employee support in Microsoft Teams.