📢 Release of Witivio connector in Microsoft Power BI

📢 Release of Witivio connector in Microsoft Power BI

Power BI is a business analytics service by Microsoft. It aims to provide interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards.

Connect to hundreds of data sources and bring your data to life with live dashboards and reports.

 

Witivio 🤩 is super excited to announce that Witivio connector is now available in Power BI. 🎉🎉

 

👉 Microsoft shipped the connector in the April release of Power BI.

 

The Witivio chatbot platform tracks the activity of your chatbot such as usage, performance and conversation. Chatbot admins can follow the activity with inhouse dashboard, but sometime, they need more analytics and also to cross data with other data sources.

 

Why?

In the case of a Help Desk IT chatbot, the primary usage is to analyse the activity of the chatbot with the ticketing system. The dashboard can track the ROI and put in evidence the number of requests that has been automatically answer by the chatbot.

 

Analytics power by AI

 

Power BI contains many AI capabilities. You can extract more insight from the conversation history, such as the trending, the top words and sentiment analysis.

How to start

 

 

Architecture & Security

Using the Witivio connector, the data are secured using the top-class security model. Authentication and authorization are managed by both Azure AD and Power BI services.

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