Witivio - Chatbots for the digital workplace and Office 365

Augmented employees

Conversation enabler

Empower your employees with artificial intelligence and chatbots

BtoE chatbots for the digital workplace

Quickly activate one of our chatbots, without any required code. Simplify access for your employees to useful information into the documentation system.

Available in SaaS mode, Witivio 365 is the design and monitoring platform for ready-to-use chatbots for the digital workplace and Office 365.

Virtual assistants are designed to answer recurring questions from your employees, in diverse fields (HR, Helpdesk, General Services or questions related to a job function).

Concrete use cases

Change Management

A chatbot designed to assist and facilitate the task for your employees during transformations led by new projects.

Answer any question in an instant
An innovative device to share good practices
Designed to pass information on HR managers through conversational surveys
Designed to free time for support teams

Human Resources

A BtoE chatbot designed to answer recurring questions from your employees. Facilitate access to information systems.

Automate answers to recurring HR questions
Facilitate welcoming and integration: answer newcomers’ questions
Turn your FAQ into dynamic FAQ and your welcome booklet into conversation
Probe employees with push surveys to assess HR policies

Meeting Organizer

Quickly and cleverly organize meetings with a chatbot.

Save time when scheduling a meeting
Automatically find the most convenient slot for all attendees
Book a room and send Outlook invitations in your name
Simple access to room schedule

Help Desk

A chatbot designed to support users and report issues.

Reduce calls to technical support – level 1
Employees gain greater independence
Escalation mode: operator takes over if needed
Continuous improvement of the knowledge base

Facility Management

A chatbot designed to answer questions day-to-day questions from employees and facilitate their integration.

Answer questions from new employees
Make an inventory of anomalies in premises
Suggest staff canteen menus
Reduce calls to technical support

Active Directory

A chatbot designed to update user data in the directory.

Contact users in push mode
Active directory and up-to-date reference document
Require GSM number for Multi Factor Authentication projects
Simplify data collection

Concrete use cases

Change Management

A chatbot designed to assist and facilitate the task for your employees during transformations led by new projects.

Answer any question in an instant
An innovative device to share good practices
Designed to pass information on HR managers through conversational surveys
Designed to free time for support teams

Human Resources

A BtoE chatbot designed to answer recurring questions from your employees. Facilitate access to information systems.

Automate answers to recurring HR questions
Facilitate welcoming and integration: answer newcomers’ questions
Turn your FAQ into dynamic FAQ and your welcome booklet into conversation
Probe employees with push surveys to assess HR policies

Meeting Organizer

Quickly and cleverly organize meetings with a chatbot.

Save time when scheduling a meeting
Automatically find the most convenient slot for all attendees
Book a room and send Outlook invitations in your name
Simple access to room schedule

Help Desk

A chatbot designed to support users and report issues.

Reduce calls to technical support – level 1
Employees gain greater independence
Escalation mode: operator takes over if needed
Continuous improvement of the knowledge base

Facility Management

A chatbot designed to answer questions day-to-day questions from employees and facilitate their integration.

Answer questions from new employees
Make an inventory of anomalies in premises
Suggest staff canteen menus
Reduce calls to technical support

Active Directory

A chatbot designed to update user data in the directory.

Contact users in push mode
Active directory and up-to-date reference document
Require GSM number for Multi Factor Authentication projects
Simplify data collection

What are the benefits?

Immediate answers

Your chatbot is designed to answer any question, any day, 24/7. Always available for your employees.

Fast-acting and designed for everyone

Save time on every level and reduce calls towards technical support, HR, General Services.

Change management

Support and share information with chatbot users in any transformation led by new projects.

A multi-platform experience

Set up your chatbot on any platform you like. Enjoy their specific features for a customized employee.

A simple and complete back-end

Administration, knowledge base, monitoring and learning process come together in a simple and complete administration interface. You are autonomous to design and monitor your chatbots.

Why should you choose witivio?

Design as many chatbots as you want

Complete mastery of the knowledge base

Multilingual

The bot is proactive: comes to talk to users in push mode

Comprehensive monitoring and user satisfaction tracking

Active Learning: improvements based upon interactions between the bot and users

Development on Microsoft Teams, Skype for Business Online or On Premise, Jabber (beta), Emails and Webchat

Full integration with Office 365 and information systems

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Log into your Office 365 account and play it safe with Azure Active Directory

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Activate your chatbots on Skype for Business Online or On Premise

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Make the most of Office 365 with chatbots

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Use your SharePoint data

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Directly import or export data in OneDrive

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Activate your chatbots in Teams and facilitate acceptance

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Facilitate the organization of meetings

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Automatically generate support tickets